Behavioural Intervention Support Services for ages 4-17yrs

Providing support for families


Consultation £300
1-1 Support £100
Advocacy / Observation £200
Draft Education Health Care Plan £200
Final Education Health Care Plan £200

MUMS offer experienced behavioural interventional support services. Safron Ball and Victoria Phillips have extensive experience within special educational needs and disabilities.

Safron and Victoria provide support for families who are experiencing difficulties with their child whether these be emotional, social, behavioural, sensory, cognitive, learning, communicational or medical. We offer comprehensive, all-round support for the child and their family pre or post diagnosis 

Specifically, our services include:

  • consultation,
  • observation (in nursery, school and/or home),
  • identifying specific support and therapies for your child’s areas of difficulty,
  • working with you and your child in clinic and, if required, in the home
  • signposting and supporting assessment / referral paperwork completion,
  • supporting you in all aspects of the EHCP procedure including application, assuring Draft plans are suitable for need and correct  implementation in setting. I felt too limited as written previously?

We can support you in meetings in educational settings and support the complicated pathway of SEND paperwork.

We provide families and children with a ‘tool box’ they can use to reduce difficulties and enable them to overcome and embrace their differences. 

At a time when their world can appear to be a confusing, frightening and upsetting place; when you have more questions than answers and don’t know where to go for help; we are here to provide practical support that can begin to make a positive change. We embrace difference and work flexibly and creatively to develop personalised approaches. We collaborate with colleagues from education, health, and social care, putting the needs of the child or young person at the centre of what we do.

How does this fit into the SEND Code of Practice?

The Special Educational Needs (SEND) Code of Practice 0 – 25 years (2015) provides statutory guidance on duties, policies and procedures relating to Part 3 of the Children and Families Act 2014 and associated regulations and applies to England. It relates to children and young people with special educational needs (SEN) and disabled children and young people.

When written in 2015 its aim was clear: 

“For children and young people this means that their experiences will be of a system which is less confrontational and more efficient. Their special educational needs and disabilities will be picked up at the earliest point with support routinely put in place quickly, and their parents will know what services they can reasonably expect to be provided. Children and young people and their parents or carers will be fully involved in decisions about their support and what they want to achieve. Importantly, the aspirations for children and young people will be raised through an increased focus on life outcomes, including employment and greater independence. Local authorities and their local health partners have been working together to prepare for the new arrangements, to jointly plan and commission services for children and young people who have special educational needs or are disabled. Those with more complex needs will have an integrated assessment and where appropriate a single Education, Health, and Care plan for their support.”

 Unfortunately, the aims of the SEND Code of Practice have not been achieved as, in many public sectors, funding restrictions and lack of availability of appropriately trained individuals have limited the provision, availability and impact. This has left many of those working within this sector feeling they are failing the children who need their help and support the most, and parents not getting sufficient, timely support. The systems on offer to families through local authorities are often reactive and limited to support within the educational setting. We are passionate and determined to make a difference here. We use our wealth of knowledge and experience to be there for the families of children with difficulties and SEND pre and post diagnosis (if diagnosis is appropriate).


Our beliefs

  • We are passionate about supporting you and your child​
  • We embrace differences
  • We are humble and do not judge
  • We are warm and genuine
  • We believe in a flexible and tailored approach, recognising that everyone is different
  • We know that well-being is central to children being able to thrive and achieve academically or otherwise 

“Here's to … the ones who see things differently… the only thing you can’t do is ignore them because they change things… they push the human race forward” Steve Jobs 1997

Frequently Asked Questions

  • We work with children and young people who have not been identified as SEN as well as those who have. Through seeking our support, you are not necessarily identifying your child as having these. All parents want to give their child the best possible start and see them develop into happy, resilient, and thriving adults. However, there may be times where you feel your child is having difficulty in some areas of their development. As a parent you will want to know whether this is normal or if it is something you should be worried about, this is where we can help.

  • Navigating the world of additional support for children and young people can be overwhelming and complex. Most public sectors have very limited services and extremely long waiting lists. Even if you are able to engage with these services there is often a fractured approach to supporting families. ‘Nurture All’ deliver an all-encompassing approach. We will help you to understand the varying systems, what you are entitled to, how to access this support. We advocate, we signpost, and we deliver bespoke practical support and interventions.

  • We can offer support for families with children from 4 to 18 years’ old

  • We can offer support for families with children from 4 to 18 years’ old

  • We predominantly serve the Solihull area. Our clinic is in the town centre of Solihull. However, we are passionate about supporting children and their parents from any areas of the UK and can arrange online and telephone consultations.

  • Through our initial consultation we will discuss your concerns and share the services we have to offer. Together we can identify if this is what you are looking for.

  • There is not any set rule for this. We look at each family as individuals and discuss this with you at the time of enquiry.

  • We have some availability for Saturday and evening appointments.