Learning, Behaviour and SEN Support Services for ages 4 to 17 years

Providing support for families


Consultation £300
1-1 Support £100
Advocacy / Observation £200
Education Health Care Plan Application Support £300
EHCP – Draft and Final Document Support £400

MUMS offer independent, professional advocacy helping families through all aspects of Special Educational Needs (SEN) and the Education Health Care Plan (EHCP) process.

Safron Ball and Victoria Phillips have a wealth of knowledge and experience working with families of children with difficulties and SEN, either pre or post diagnosis. This includes any difficulties within the four broad areas of need described in the SEN Code of Practice, including:

  • Speech, language and communication needs
  • Autistic Spectrum Disorders, including Asperger’s Syndrome and Autism
  • Children having difficulties accessing their learning
  • Specific Learning Difficulties (SpLD) such as dyslexia, dyscalculia and dyspraxia
  • Social and emotional difficulties, e.g. becoming withdrawn or isolated, as well as displaying challenging, disruptive or disturbing behaviour.
  • Attention deficit disorder (ADD), attention deficit hyperactive disorder (ADHD) or attachment disorder.
  • Difficulties with fine motor skills that impact on learning.
  • Children who have difficulties receiving and responding to information from their senses.

Specifically, our services include:

Consultation - to listen and draw together key information, in order to identify a personal ‘Toolbox’ of support for you and your child (to include a written report).

Observation in nursery, school and/or home - we can support you in meetings in educational settings and support the complicated pathway of SEND paperwork.

Identifying specific support and therapies for your child’s areas of difficulty.

Working with you and your child in clinic and, if required, in the home.

Signposting and supporting assessment / referral paperwork completion.

Supporting you in all aspects of the EHCP procedure including application, assuring draft and final plans are suitable for need and advise on the implementation in setting.

At a time when their world can appear to be a confusing, frightening and upsetting place; when you have more questions than answers and don’t know where to go for help; we are here to provide practical support that can begin to make a positive change.

We embrace difference and work flexibly and creatively to develop personalised approaches. We collaborate with colleagues from education, health, and social care, putting the needs of the child or young person at the centre of what we do. We are passionate about supporting you and your child; we’re humble and non-judgemental; with a warm and genuine approach.

Frequently Asked Questions

  • We work with children and young people who have not been identified as SEN as well as those who have. Through seeking our support, you are not necessarily identifying your child as having these. All parents want to give their child the best possible start and see them develop into happy, resilient, and thriving adults. However, there may be times where you feel your child is having difficulty in some areas of their development. As a parent you will want to know whether this is normal or if it is something you should be worried about, this is where we can help.

  • Navigating the world of additional support for children and young people can be overwhelming and complex. Most public sectors have very limited services and extremely long waiting lists. Even if you are able to engage with these services there is often a fractured approach to supporting families. ‘Nurture All’ deliver an all-encompassing approach. We will help you to understand the varying systems, what you are entitled to, how to access this support. We advocate, we signpost, and we deliver bespoke practical support and interventions.

  • We can offer support for families with children from 4 to 17 years’ old

  • We predominantly serve West Midlands area. Our clinic is in the town centre of Solihull.

  • Through our initial consultation we will discuss your concerns and share the services we have to offer. Together we can identify if this is what you are looking for.

  • There is not any set rule for this. We look at each family as individuals and discuss this with you at the time of enquiry.

  • We have some availability for Saturday and evening appointments.

  • The Special Educational Needs (SEND) Code of Practice 0 – 25 years (2015) provides statutory guidance on duties, policies and procedures relating to Part 3 of the Children and Families Act 2014 and associated regulations and applies to England. It relates to children and young people with special educational needs (SEN) and disabled children and young people. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/398815/SEND_Code_of_Practice_January_2015.pdf Unfortunately, the aims of the SEND Code of Practice have not been achieved as, in many public sectors, funding restrictions and lack of availability of appropriately trained individuals have limited the provision, availability and impact. This has left many of those working within this sector feeling they are failing the children who need their help and support the most, and parents not getting sufficient, timely support. The systems on offer to families through local authorities are often reactive and limited to support within the educational setting. We are passionate and determined to make a difference here. We use our wealth of knowledge and experience to be there for the families of children with difficulties and SEND pre and post diagnosis (if diagnosis is appropriate).